Frequently asked questions


What is the cost of SMARTkontroll?

Answer: It depends on the number of users and modules. Please contact us for more information.


We are only interested in one specific module, not all of them. Can you buy just one?

Answer: Yes. Please contact us for information regarding prices and the number of modules you are interested in and we will get back to you.


Why have I received a renewal invoice?
Answer: To ensure that there are no interruptions to the service you have ordered from us, we will send you a renewal invoice approximately one month before the service expires.
- If you wish to continue using SMARTkontroll , please pay before the invoice due date.
- If you no longer wish to continue using SMARTkontroll , please inform us before the due date of the invoice.

We already have a real estate system, why use SMARTkontroll?

Answer: SMARTkontroll is not a real estate system and therefore does not replace one. SMARTkontroll is used for the inspection of apartments/buildings/schools etc. and delivers a clear list of actions to increase the NKI. Simple, scalable and flexible.


I want to use SMARTkontroll in my job as a surveyor, how do I do this?

Answer: No problem. Please contact us for further information.


Why should we use SMARTkontroll?

Answer: SMARTkontroll is used to assess the wear and tear and risks associated with the property. This working method ensures that knowledge stays within the organization and thus facilitates the training of new employees. SMARTkontroll is also a good tool to demonstrate compliance with the requirements of the authorities.


Is the information entered into the app backed up?

Answer: Yes. The app uses the built-in backup made via the phone's OS. Be careful that it is activated and performed. If you change your device and load the backup, all information will be restored. Read more about iOS or Android backups.


I would like to know more about how the app works.

Answer: Have you looked at the manual? If you still have questions, feel free to contact us.


How do you handle my personal data?

Answer: Please read our privacy policy for more information on this? If questions remain, please feel free to contact us.


How to transfer personal settings to another phone?

Answer: The backup function creates a backup copy that can be loaded into a new phone. This way, user data is transferred from one device to another.